Specialist – Inbound Chat – Customer Operations (Pune)
Specialist – Inbound Chat – Customer Operations (Pune)
Blog Article
We are searching for a results-oriented Analyst to join our dynamic Customer Operations team in Pune. In this role, you will be responsible for offering exceptional customer service through our inbound chat platform. You will resolve customer inquiries effectively, transfer complex issues to the appropriate team members, and influence in the improvement of our customer service processes.
The ideal candidate will possess proven communication and interpersonal skills, a dedication to customer satisfaction, and a results-driven mindset. Exceptional analytical skills and the ability to multitask multiple inquiries simultaneously are also crucial.
If you are enthusiastic about joining a rewarding environment and making a positive impact on our customers, we encourage you to apply.
Seeking Inbound Chat Analyst in Pune! Work with Eclerx
Are you passionate about providing exceptional customer assistance? Do you have strong communication skills? If so, we encourage you to apply for the Inbound Chat Analyst role at Eclerx in Pune!
We are a leading company that provides technology services. Our team is dedicated to delivering superior service to our clients.
As an Inbound Chat Analyst, you will be responsible for:
* Addressing to customer queries in a timely and helpful manner
* Handling with customer problems
* Recording customer history
An excellent opportunity to join a thriving team and make a real impact. We offer a rewarding salary and benefits package.
If you are interested in this role, please submit your resume and cover letter to jobs@eclerx.com.
Customer Operations Inbound Chat Analyst Role at Eclerx
At Eclerx, we're seeking a driven and talented Person to join our Customer Operations team as an Inbound Chat Analyst. In this role, you'll be the first point of Contact for our valued customers, providing real-time assistance through our online chat check here platform. You will Address a wide range of customer inquiries, from Technicalsupport to billing questions and Product information.
Your exceptional communication skills and Analytical abilities will be crucial in ensuring positive customer experiences. If you thrive in a fast-paced environment and are passionate about delivering outstanding customer service, we encourage you to apply!
- Tasks include:
- Promptly respond to customer inquiries via chat.
- Offer clear and concise solutions to customer issues.
- Maintain accurate records of all customer interactions.
- Team up with other departments to resolve complex cases.
Eclerx Pune Holds Openings for Talented Inbound Chat Analysts
Eclerx Pune is actively recruiting talented and enthusiastic individuals to join our dynamic team as Inbound Chat Analysts. If you have a passion for customer service and an excellent ability to communicate effectively in written form, then this opportunity might be perfect for your skill set.
- As an Inbound Chat Analyst at Eclerx Pune involves providing prompt and helpful support to our customers via live chat.
- You will resolving customer inquiries, assisting with technical issues, and ensuring a positive customer experience.
- We are looking for candidates who are highly motivated, have strong problem-solving skills, and are passionate about delivering exceptional customer service.
Apply now if you are a team player with a excellent work ethic and a desire to make a difference. We offer a rewarding compensation package and a dynamic work environment.
Dynamic Opportunity for Growth: Inbound Chat Analyst at Eclerx
Are you a enthusiastic individual with a talent for interpersonal skills? Do you thrive in a fast-paced environment and enjoy making a difference? If so, then Eclerx has an remarkable opportunity for you! We are immediately seeking a talented Inbound Chat Analyst to join our growing team.
In this role, you will be the initial interaction for our valued customers via live chat. You will resolve issues in a timely and professional manner, ensuring a seamless customer experience.
- Responsibilities include but are not limited to:
- Providing prompt and accurate responses to customer inquiries.
- Assisting customers with product information
- Maintaining a positive and helpful attitude
This is an opportunity to grow your skills in a dynamic environment. We offer a competitive salary and the chance to make a genuine difference. If you are ready to take on this challenging role, we encourage you to apply!
Launch an Inbound Chat Analyst Career at Eclerx, Pune
Are you a eager individual with exceptional communication skills? Do you thrive in a fast-paced environment? If so, then consider this exciting opportunity to join the team at Eclerx in Pune as an Inbound Chat Analyst.
As an Inbound Chat Analyst, you'll be the primary point of engagement for customers seeking assistance via our online chat platform. You'll offer prompt and helpful solutions to their inquiries, ensuring a positive customer experience.
- Your role will involve communicating with customers in a professional and friendly manner.
- You will also be responsible for addressing a spectrum of customer issues
- Eclerx offers a dynamic work environment with opportunities for growth.